Rent Anything Store Privacy Policy

Privacy Policy: Last updated: June 1st, 2023


This Privacy Policy will explain how we collect, use, store, and share your personal information and other data (collectively referred to as “data” hereafter) when you are using or creating an account on the Rent Anything Platform.

We may change or update this policy; please look at our “last updated date” to see when this policy was last updated. Any changes or updates to this policy will come into effect when it is posted on our website or platform. Your continued use of our platform means you acknowledge and accept any updates. If you do not agree with this policy or with any changes to the policy, please discontinue your use and email us to voice your concerns.

Data Collected and Use of: When you create an account on our platform, engage with us by email or social media, subscribe to our emails, book an item, or call inquiring about something, different types of data are being collected. The only way we gather your data is by you allowing us to, in one way or another, engage with our platform or business. Our Rent Anything community is built on Trust, Safety, and Honesty, which is why we will gather as much personal information about a member to ensure people are who they say they are and, in some cases, will verify with a phone call or a third party service. In order for a person to book an item through our platform, they must become a member first, therefore providing some of the data points below. The types of data that we collect (our third-party service providers may collect) are as follows:

First & Last Name Home Address Phone Number Email address Profile Picture Age/ Date of Birth Credit Card Information Social Media Accounts Item’s Name Item’s Pricing Availability Pictures Item’s Pickup and Delivery From Location Booking Dates Platform Page Use Bank Account Information Payment Amounts Refund Amounts In-App Messages IP Address Device Type Device Model Device Operating System

The data points above are used to: Verify your identity when you are creating an account on our platform (third-party provider Facebook and Google) To create personalized content for you To communicate with you regarding your engagement with our platform To send promotional or marketing content For billing purposes (third-party provider Stripe) To allow you to interact with other community members To receive notifications To help us improve our platform To create reports based on your engagement with the platform To calculate the most used areas of our platform To see where members are located To send payouts and refunds from bookings To see item types being posted Gathering data about member postings Platform performance based on device type, model, and operating system To track platform usage, violations, fraud, or illegal activities

Personal Information: Rent Anything Store will not make public outside of our platform any of your personal information, such as: First and last Name, Phone Number, Email Address, Home Address, Credit Card Information, Age, Social Media Accounts, or Profile Picture, without your expressed written consent. Your credit card information is stored by a leading third-party service provider, Stripe, and will not be released to anyone by Rent Anything. We are not responsible for what happens to or what our third-party service providers do. By interacting with our third-party service providers, you acknowledge that they may also collect your data, which Rent Anything is not responsible for. We ask that you do not disclose any of your personal information unless you are explicitly asked by Rent Anything when creating a profile or processing a transaction.

Outside of Canada: Rent Anything follows the laws of the Canadian government in which we operate and are not intended or subject to the laws of the jurisdiction of any state, province, country, or territory other than Canada. By using our platform or any related services, you acknowledge and agree that your collected data may pass through different geographic areas in which Rent Anything operates in. As a result, this information may be subject to access requests from governments, courts, regulatory agencies, security authorities, or law enforcement in those jurisdictions according to the laws in those jurisdictions.

Data Collected From Your Device: With your consent, we will ask permission to see your location. This is to provide you with the best experience by localizing search results or giving you estimated delivery fees. We will also collect information about your device type and operating systems. Our third-party providers may automatically obtain information when you visit our Platform, including cookies, web beacons, and other technologies. Cookies are small files that are stored on your computer. They are designed to hold a small amount of data specific to a particular website and can be accessed either by the web server or your computer.

Data Sharing: We may share the data listed above with other users and members of the Rent Anything community. We may also share your profile data with business partners or associates. We may publish information related to an item’s posting on social media sites and other third-party sites to promote your postings.

We may share your Data:

With service providers who work on our behalf, such as cloud storage providers and other third-party service providers that provide features or functionalities that we integrate into our Platform, such as payment processors, insurance providers, email, SMS, push notifications, communication or marketing service companies

As necessary or appropriate, with members of fraud and theft prevention networks in which we are associated with

As necessary or appropriate, with our attorneys, accountants, auditors, or other advisors

As required by law, such as to comply with a subpoena or other legal process or to comply with government reporting obligations

When we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Platform, or your safety or the safety of other members, or (b) to detect, prevent, or respond to theft or fraud, violations of law or our policies or Terms of Service, or other misuse of the Platform

To the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets (including in the event of a reorganization, dissolution, or liquidation)

Third-Party Service Providers: The Rent Anything Platform does have third-party service providers such as but not limited to social media websites, communication providers, payment processing, data storage, analytics, and hosting. These providers may collect and store your data, and the IP address of the device you are using to connect with the platform. It is also possible that these providers send a cookie to ensure all features and services are working correctly and as expected. Any interactions with these third-party service providers from our platform are governed by the policies of the companies that provide the service or function. If you would like a list of these companies, please email us for a list to view their privacy policies.

Underage People: The Rent Anything does require a user to have a credit card on their profile before posting or booking an item from or by another member. The platform is not intended for anyone under the age of eighteen (18) years, and we do not target the platform to people under age. If an underage person does wish to engage with our platform, it must be accompanied by a parent or guardian using their credit card. By doing so, the parent or guardian assumes all responsibility and liability for the underage member. If you know an underage user has created an account on the platform without the permission or consent of a parent or guardian, please email us.

Disclosure: By creating an account on the Rent Anything Platform and entering your personal information, you acknowledge that some of this will be made public for any of our members to view or a person browsing the platform. The information that will be made public is the First Name, Profile Picture, and General Radius of Item Posting. If you have posted an item and have confirmed a booking with another member, you will also have your phone number, email address, and item pickup location shared with the member who booked with you. The member who has booked from you will share their first name, phone number, email address, and profile picture.

When a member creates a posting on the platform, all of the information is shared publicly, such as item name, picture, description, pricing, availability (if used), member profile picture, member first name, general radius of the item’s location, link to the member’s profile, profile, and item reviews, and any other additional information that you may add to the posting.

Rent Anything will never share or store your credit card or banking information. Our secure third-party providers, who are leaders in their industries, use and store this private data.

Any information you choose to share through the in-app messaging feature, in person, or by any other means on the Platform is at your own risk, and you alone are responsible for it. We strongly advise you not to share any other information that is not already being shared, such as your Last Name, Address, Credit Card or Banking information, or any other information that Rent Anything has not asked you for. Rent Anything has made this platform on trust, safety, and honesty, which is why only certain information is shared at certain times with other members.

Updating Data: Any data that you have entered on the Rent Anything Platform, such as your personal information, may be changed at any time by logging into your account and editing your profile. For your protection and the protection of our members, you may be subject to review as we have to verify the edited information if you wish to close your account with Rent Anything and then have us clear any of your personal data from our system as best as we can please email us to do so.

Security: We have strived to put reasonable security measures into place to protect Personal Data against unauthorized access, destruction, or alteration while it is under our control. However, no method of transmission over the Internet and no method of storing information can be 100% secure. So, we cannot guarantee the absolute security of your transmissions to us and of your Personal Data that we store. Personal Data may be accessed by people within our organization or our third-party service providers who require such access to carry out the purposes indicated in this Privacy Policy or such other purposes as may be permitted or required by applicable law.

We are not responsible for any unauthorized personal or other data disclosure caused by any of our third-party providers. Your account data is accessible online through the use of your private password. To protect the confidentiality of Personal Data, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our Platform by anyone using your password or account. Please advise us immediately if you believe your password has been compromised. We are not responsible for your failure to comply with this clause or for any delay in shutting down your account after you reported a security breach to us.